Discover PerformanceHP Software's community for IT leaders // October 2013
4 smart steps toward becoming a cloud broker
How do you turn the cloud from challenge to asset? Neovise president Paul Burns offers an expert view.Career evolution
Forrester: The old IT is dead
Forrester’s Glenn O’Donnell says IT leaders should change their approach in the era of user-driven IT.Long live the new IT
Cloud trends: 2020
Your cloud forecast: 3 trends
Enterprise 20/20 looks at how three cloud trends in motion today will dramatically change the next decade.Change is coming
How to combine a cloud push with big data analytics
Cloud and big data are both high priorities for enterprise IT. Here are five ways to make them work together.Piece it together
United’s new heights of service
Kevin Tucker, United’s managing director of platform engineering, discusses how BSM improves global customer service and the bottom line.Watch now
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Percentage of respondents who say they are fully manual, lacking any automation or integration tools to resolve IT service management issues.1
Percentage of respondents making IT more service-oriented rather than the dreaded cost center model (51% say it is a reality now, 32% say it is on the drawing board). 1
More than 76%
Annual federal IT spending on operations and maintenance (O&M) and infrastructure. 2
2"CIO Insights: Leading Innovation in a Time of Change," TechAmerica, May 2013
Q: Who should own an enterprise’s dev/test private cloud?
A: In some organizations, the consensus is that operations should be the service owner, because ops should be providing the service to the applications team. In others, it is thought that applications should own the service, because they should define what they need to support application development. In truth, neither ops nor apps should own the service. The business should own it, because the business drives the timelines and the requirements for applications that support the business of the enterprise.
—Louise Ng, CTO, Cloud & Automation, at HP Software Professional Services, on the Discover Performance blog