Discover PerformanceHP Software's community for IT leaders // June 2014
How to turn mobile IT into business insight
As CIOs increase their strategic contribution, mobility provides a key entry point. Start with five critical moves.Smart moves
How to connect data science and IT
Some say that data science and traditional IT are like “oil and water.” But with the right approach, you can find a synergy that delivers business insights.Right approach
Augmenting humans: Better business through analytics
Looking ahead, analytics won’t be something you go to for insight. It’ll come to you with answers before you’ve asked the questions.Smarter decisions
Innovation: Making big risks pay off
Smartorg.com founder David Matheson joins the Discover Performance Weekly video series to discuss secrets of data-driven experimentation.Watch now
Most read articles
Introduction to Enterprise 20/20
What will a successful enterprise look like in the future?
Challenges and opportunities for the CIO of the future.
What the workforce of 2020 can expect from IT, and what IT can expect from the workforce.
Data Center 20/20
The innovation and revenue engine of the enterprise.
Dev Center 20/20
How will we organize development centers for the apps that will power our enterprises?
Welcome to a new reality of split-second decisions and marketing by the numbers.
IT Operations 20/20
How can you achieve the data center of the future?
Preparing today for tomorrow’s threats.
Looking toward the era when everyone — and everything — is connected.
Q: How should IT leaders deal with needy, high-maintenance workers?
A: I have found that three overarching principles are important, regardless of the individual approach called for in a given situation. I call these the “Three F’s.”
- Be fair. Being unfair or treating these folks differently can open you and your organization up to legal problems later on.
- Be frank. You need to be brutally honest without being brutal.
- Be firm. Don’t allow yourself to be manipulated. Make sure that you have done your homework, consulted with HR and, if necessary, legal, and that you are very clear about the message you are giving them. Have a script and stick to it. Expect excuses, blaming, denial, and even tears. Stand your ground.
— Joel Dobbs, Compass Talent Management Group CEO and president, on the Discover Performance blog