Discover PerformanceHP Software's community for IT leaders // October 2012
Information governance in the cloud
How to tap the higher ROI of cloud to improve e-discovery, archiving and governance.
The explosive growth of “big data” and the increased use of rich media and multichannel communications are driving new and sophisticated information-governance regulations. Enterprises face the challenge of meeting these demands while optimizing performance and making the most of resources and opportunities. The key is often found at the technology infrastructure level.
Shifting to on-demand, cloud-based solutions lets the enterprise lower costs and mitigate risk, while defensibly enforcing comprehensive information governance throughout the enterprise. While public clouds are often ill-suited for information management and governance because they don’t meet the highest needs for security, data segmentation and data disposition, private clouds can offer lower cost and greater flexibility, without the deficiencies in security, accessibility and scalability.
Among the key advantages of a cloud solution is better integration of data, rather than locking it in silos that make it difficult to find and access information quickly and effectively. Also, cloud-based automated backup services help secure and protect business data used by your mobile workforce. Data protection policies can be consistent across all cloud data, making it easier to classify and collect relevant information when required.
Three cloud opportunities
Let's examine three information governance processes—e-discovery, archiving and records management, and governance—and what to consider when shifting to the cloud.
- Electronic discovery. Cloud-based information governance can eliminate risky handoff methods, such as physical shipments, as well as spoliation between e-discovery phases. You'll gain greater benefit using a cloud service that intelligently automates tasks, such as document coding. Seek services that unify processes including identification, collection, early case assessment, document review and production for greater efficiency. Look for intelligent tools to automate and centralize these tasks, helping to make these processes more effective.
- Archiving and records management. Centralized management in the cloud mitigates the risk of records separating into silos—which in traditional data centers slows user access to information. Seek a service that integrates archiving and records management with e-discovery to improve processes between these applications. Consider services that use advanced analytics to access archived information to find key information for defensible legal compliance and information governance best practices.
- Governance. The scalable infrastructure of cloud computing enables you to analyze a broad range of communications for compliance. Seek cloud services that can monitor all forms of electronic communication, including email, instant messages and social media. Advanced monitoring and surveillance governance applications go beyond keyword searches to include lexicons and conceptual search and classification to identify potential violations.
While the governance improvements that can be gained through a cloud deployment can also be achieved in an on-premises data center, many enterprises are looking to the cloud for greater flexibility and maximum ROI.
For more on how to take advantage of the cloud to improve information governance, read the full Autonomy white paper, “Best Practices for Cloud-based Information Governance” (registration required).
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